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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Parker

July 18, 2025

5  out of  5
rating by Brian Parker
"Mallory was very helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chris Parker

July 18, 2025

5  out of  5
rating by Chris Parker
"Mallory helped us get coverage on two vehicles today. We needed this done fast and she took great care of us. She got us exactly what we needed and thoroughly reviewed the policies before binding. Couldn’t ask for a better experience than what I always have at Scott Cantrell State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Teresa Holder

July 15, 2025

5  out of  5
rating by Teresa Holder
"Wonderful experience!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Samantha McAnnally

July 15, 2025

5  out of  5
rating by Samantha McAnnally
"I’ve been with Scott Cantrell since he took over the Gardendale location. It’s always been a great experience and his office is always top tier customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Steve Oakes

July 3, 2025

5  out of  5
rating by Steve Oakes
"Autumn provided an excellent policy review. She answered most of my questions and then followed up with additional information for the rest. Great customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dororthy Rouse

June 26, 2025

5  out of  5
rating by Dororthy Rouse
"Great meeting with Shelby. She was professional, pleasant and very informative. All around good meeting. I rate her a thumbs up."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Debra Murray

June 19, 2025

5  out of  5
rating by Debra Murray
"Shelby P. has been very helpful in explaining and helping with the changes in consolidating the auto policies. She is friendly and understanding."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Annie Moore

June 13, 2025

5  out of  5
rating by Annie Moore
"I had a great experience in speaking with this Cassie Park she was very understanding. Patient and very knowledgeable about her job I really enjoyed speaking with her and I hope she will continue to be my go to person whenever I have a question or need some help keep the good work up Cassie you’re my number one thanks again for all your help and concern for my home and auto thumbs up."
We responded:
"Annie, thank you for taking the time out of your day to leave us a review! We love hearing about how Cassie provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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A Ameen

June 6, 2025

5  out of  5
rating by A Ameen
"Mrs. Cassie Parks is a GEM!!! State Farm Associates have always been hands one in my experience with them, but Mrs. Parks is simply exceptional. I thank you all for making my experience seamless. AWESOME Staff!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Geralyn Pope

May 27, 2025

5  out of  5
rating by Geralyn Pope
"Call and ask for Mallory!! That’s it that’s the post! She was so helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Steve Snow

May 20, 2025

5  out of  5
rating by Steve Snow
"It was a pleasure working with Lindsey to look at different options with different product lines. Highly recommend if you are looking for friendly, personal service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Laney DeJonge

April 29, 2025

5  out of  5
rating by Laney DeJonge
"Great to work with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brandi Holloway

April 29, 2025

5  out of  5
rating by Brandi Holloway
"Mallory was very patient and descriptive on the policy we inquired about. She is very professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kembria Gilbert

April 25, 2025

5  out of  5
rating by Kembria Gilbert
"Autumn helped me with my policies and made sure that I understood everything. She was very detailed and kind. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Travis Grayson

April 24, 2025

4  out of  5
rating by Travis Grayson
"Very informative and great customer service."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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kandie W

April 24, 2025

5  out of  5
rating by kandie W
"I love the way my state farm takes care of my car and home"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brian Kilby

April 21, 2025

5  out of  5
rating by Brian Kilby
"Autumn was very kind and informative. She got me all set up very quickly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sandra Wentworth

April 15, 2025

5  out of  5
rating by Sandra Wentworth
"Everyone that I have talked to on the phone has been very helpful very respectful and just a joy to talk to."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Donna Urquhart

April 15, 2025

5  out of  5
rating by Donna Urquhart
"Shelby did a wonderful job in welcoming us to the Scott Cantrell Gardendale State Farm office. She was very helpful and went out of her way to help us. Looking forward to interacting with her in the future."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mandie S

April 8, 2025

5  out of  5
rating by Mandie S
"I sent an email yesterday for some help with our policy, and Shelby was super quick to reply! I've also worked with Lindsey in the past to get our policies set up, and she's been fantastic too. We switched to State Farm a couple of years ago, and have had such a great experience so far. Highly recommend this location!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Andrea G

April 3, 2025

5  out of  5
rating by Andrea G
"Mallory has been the best! She has answered all of our questions and been so patient and kind. She has made my experience with insurance shopping so easy and seamless. I appreciate all her hard work with getting me set up with a new policy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ash W

April 1, 2025

5  out of  5
rating by Ash W
"Autumn was amazing! She let know about products that I didn't even know that State Farm had. I enjoyed speaking with her and she made the process seamless. Thank you so much Autumn!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ashley R

March 27, 2025

5  out of  5
rating by Ashley R
"Autumn is very knowledgeable and sooo sweet. I have been with this company over 14 years and have no complaints."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Walt Craft

March 25, 2025

5  out of  5
rating by Walt Craft
"Autumn was grate to talk to and answer all the questions I had"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kim Hood

March 20, 2025

5  out of  5
rating by Kim Hood
"Mallory was very helpful. Excellent customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"