State Farm® Insurance Agent Scott Cantrell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Greg Hicks
March 7, 2026
5
out of
5
rating by Greg Hicks
"Autumn was awesome."
We responded:
"Thank you for the 5-star review, Greg! Here on State Farm Agent Scott Cantrell’s Team, we are proud to serve our community and appreciate your recognition. "
Jamie Johnson
March 4, 2026
5
out of
5
rating by Jamie Johnson
"Jason Hicks was great to work with. He was not only able to bundle our home, auto and camper he was able to lower our rates from our previous carrier. We were having to use 2 different agents in order to get everything insured. It is nice to have it all at one place and with someone we trust."
We responded:
"Thank you for taking the time to leave such a great review, Jamie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Richard Cathey
March 4, 2026
5
out of
5
rating by Richard Cathey
"Really easy to get what you need just tell him what you have and they can take care of you really good really friendly very outgoing very nice thank you so much for what you done it helped me out a lot. From my car to my apartment thank you for your great insurance company."
We responded:
"We are grateful for your 5-star review, Richard! Thanks for taking a moment to share your positive rating of State Farm Agent Scott Cantrell’s Team here in Gardendale . "
sandi Burwell
March 2, 2026
5
out of
5
rating by sandi Burwell
"It was pleasure speaking with Scott, he was extremely informative and patient."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Scott Cantrell’s Team. "
Shiella Ravago
February 27, 2026
5
out of
5
rating by Shiella Ravago
"Autumn Owens is highly responsive, attentive, and reliable. She consistently provides timely updates and quick follow-through."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Scott Cantrell’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Gardendale ."
stephanie childs
February 20, 2026
5
out of
5
rating by stephanie childs
"I spoke with Autumn she was great and very helpful she made my transition very easy when I was looking for new insurance.Thank you so much!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Gardendale to know that you had such a wonderful experience with us here on State Farm Agent Scott Cantrell’s Team."
David Dison
February 18, 2026
5
out of
5
rating by David Dison
"Great experience with Shelby and she is understanding and extremely nice"
We responded:
"Thank you so much for the 5-stars, David! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Scott Cantrell’s Team anytime."
Richard Thompson
February 17, 2026
5
out of
5
rating by Richard Thompson
"Great customer service. We were well informed and felt respected anytime we have contact."
We responded:
"Richard, thank you for your wonderful review of State Farm Agent Scott Cantrell’s Team! Richard, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Scott Cantrell’s Team! "
Randall Murrell
February 16, 2026
5
out of
5
rating by Randall Murrell
"Mallory was very helpful and very sweet it was a pleasure talking with her and look forward to doing business in the future"
We responded:
"Randall, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Ben Miller
February 12, 2026
5
out of
5
rating by Ben Miller
"Had a nice conversation with Shelby explaing my policies and anything else that would help me in the near future like moving from renters to home owners insurance. Definitely give them a call if your looking or wanting to switch Insurance."
We responded:
"Thank you for your kind review of State Farm Agent Scott Cantrell’s Team. We appreciate it! Thank you for the amazing review, Ben! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Jayde Sherron
February 10, 2026
5
out of
5
rating by Jayde Sherron
"Mallory got me set up with an awesome rate to bundle my renters/auto insurance. I'm saving $50 a month now!"
We responded:
"Jayde, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Scott Cantrell’s Team is just a call or email away!"
LaTangellia Walker
February 4, 2026
5
out of
5
rating by LaTangellia Walker
"I had the pleasure of speaking with Mallory about switching over my car insurance. She was extremely sweet and helpful during the process!"
We responded:
"Wow, thank you for the 5-star review, LaTangellia! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Katey
January 30, 2026
5
out of
5
rating by Katey
"Mallory is very sweet, helpful and informative. She knows how to get you the most discounts. If you’re looking for insurance give them a call!!"
We responded:
"Katey, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Fallon Hare
January 28, 2026
5
out of
5
rating by Fallon Hare
"I spoke with Jason Hicks regarding life insurance for my family. Jason was very thorough and gave me a quote that was affordable for what we needed. He is very easy to work with and quick to return your calls with answers to any questions you have. I highly recommend Jason!"
We responded:
"We are grateful for your 5-star review, Fallon! Thanks for taking a moment to share your positive rating of State Farm Agent Scott Cantrell’s Team here in Gardendale . "
Jim Alexander
January 12, 2026
5
out of
5
rating by Jim Alexander
"I had an outstanding experience working with Autumn and Mallory at State Farm. From the very first conversation, they were patient, attentive, and genuinely interested in understanding my needs. They explained every detail of my policy in clear, simple terms, making sure I felt confident in my choices. What impressed me most was their responsiveness — whether by phone or email, I always received prompt and thoughtful answers. They went above and beyond to find the best coverage at a fair price, and I truly felt they had my best interests at heart. If you’re looking for an insurance agent who is knowledgeable, trustworthy, and truly cares about their clients, I highly recommend Autumn and Mallory."
We responded:
"Thank you so much for sharing your wonderful experience with Autumn and Mallory at State Farm! It’s great to hear how patient, attentive, and knowledgeable they were throughout the process. Their dedication to clear communication and finding the best coverage really sets them apart. We’re glad you felt supported and confident in your choices. Your recommendation means a lot, and we’re sure Autumn and Mallory will continue to provide exceptional service to all our customers!"
John Williams
January 8, 2026
5
out of
5
rating by John Williams
"Very professional! Easy to talk to! And gave me answers in detail! She's the reason I returned to State farm! Thanks Mallory!♥️💯"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Mallory provided you with detailed answers and made the experience easy and professional. We truly appreciate your loyalty to State Farm and look forward to continuing to serve you!"
Randal Smith
January 7, 2026
5
out of
5
rating by Randal Smith
"Jason was very helpful getting me in touch with Lacey to save $$$ on my auto insurance"
We responded:
"Thank you for your kind words! We're glad Jason could connect you with Lacey and help you save on your auto insurance. If you need anything else, feel free to reach out!"
Erica Silcox
January 6, 2026
5
out of
5
rating by Erica Silcox
"Scott and his entire staff are absolutely amazing and they have always been so good to me! I have been insured with this agency for over 5 years and Mallory Hale has always taken such good care of me especially today when I needed her help with some new vehicle coverage! She is very reliable and will go above and beyond for all your insurance needs!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Mallory and the entire team have consistently provided you with excellent service over the past 5 years. It's great to know we were able to assist you with your new vehicle coverage and that you feel well taken care of. We truly appreciate your loyalty and kind words! If you ever need anything else, we're here to help."
Reagan Richardson
December 31, 2025
5
out of
5
rating by Reagan Richardson
"Autumm was very sweet and helpful with getting my car insurance set up."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jason Carrasco
December 30, 2025
5
out of
5
rating by Jason Carrasco
"Great customer service, and also responds very quickly to answer questions. Very happy with the quote we received !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
James Bell
December 17, 2025
5
out of
5
rating by James Bell
"Helpful and knowledgeable about the business opportunities."
We responded:
"James, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
Linda-Brooke Thompson
December 4, 2025
5
out of
5
rating by Linda-Brooke Thompson
"A.J. Helped me sign up for a new auto insurance policy today and saved me a significant amount of money! He was very friendly and personable and took the time to break down the policy coverage to me. I was hesitant to embark on the journey of finding new insurance b/c I thought it would be difficult and time consuming, but it wasn't at all! I filled out my information on Ever Quote and quickly recd a call from A.J. He took the time to ensure me/prove he was a legit state farm agent and got me signed up with the best, most affordable policy for me. Great coverage, affordable, and friendly, responsive agents. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Colby Corley
November 19, 2025
5
out of
5
rating by Colby Corley
"Autumn did a phenomenal job going over all of my options and being knowledgeable about them. It was a great experience."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jan Grant
November 14, 2025
5
out of
5
rating by Jan Grant
"I'm new to the Scott Cantrell Statefarm family as my previous agent retired. Let me tell you, Mallory has been nothing short of courteous, detailed, warm, and inviting! Her gentle nature reassured me that my family was placed with our new home with this Agency! Top notch customer service Mallory! I appreciate you! First impressions are lasting impressions and I'm feeling thankful and blessed!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
KPT Jones
November 13, 2025
5
out of
5
rating by KPT Jones
"they helped me save $60/month on my auto and renters insurance! they truly are for the people, couldn’t recommend them enough!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"