State Farm® Insurance Agent Scott Cantrell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
LaTangellia Walker
February 4, 2026
5
out of
5
rating by LaTangellia Walker
"I had the pleasure of speaking with Mallory about switching over my car insurance. She was extremely sweet and helpful during the process!"
We responded:
"Wow, thank you for the 5-star review, LaTangellia! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Katey
January 30, 2026
5
out of
5
rating by Katey
"Mallory is very sweet, helpful and informative. She knows how to get you the most discounts. If you’re looking for insurance give them a call!!"
We responded:
"Katey, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Fallon Hare
January 28, 2026
5
out of
5
rating by Fallon Hare
"I spoke with Jason Hicks regarding life insurance for my family. Jason was very thorough and gave me a quote that was affordable for what we needed. He is very easy to work with and quick to return your calls with answers to any questions you have. I highly recommend Jason!"
We responded:
"We are grateful for your 5-star review, Fallon! Thanks for taking a moment to share your positive rating of State Farm Agent Scott Cantrell’s Team here in Gardendale . "
Jim Alexander
January 12, 2026
5
out of
5
rating by Jim Alexander
"I had an outstanding experience working with Autumn and Mallory at State Farm. From the very first conversation, they were patient, attentive, and genuinely interested in understanding my needs. They explained every detail of my policy in clear, simple terms, making sure I felt confident in my choices. What impressed me most was their responsiveness — whether by phone or email, I always received prompt and thoughtful answers. They went above and beyond to find the best coverage at a fair price, and I truly felt they had my best interests at heart. If you’re looking for an insurance agent who is knowledgeable, trustworthy, and truly cares about their clients, I highly recommend Autumn and Mallory."
We responded:
"Thank you so much for sharing your wonderful experience with Autumn and Mallory at State Farm! It’s great to hear how patient, attentive, and knowledgeable they were throughout the process. Their dedication to clear communication and finding the best coverage really sets them apart. We’re glad you felt supported and confident in your choices. Your recommendation means a lot, and we’re sure Autumn and Mallory will continue to provide exceptional service to all our customers!"
John Williams
January 8, 2026
5
out of
5
rating by John Williams
"Very professional! Easy to talk to! And gave me answers in detail! She's the reason I returned to State farm! Thanks Mallory!♥️💯"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Mallory provided you with detailed answers and made the experience easy and professional. We truly appreciate your loyalty to State Farm and look forward to continuing to serve you!"
Randal Smith
January 7, 2026
5
out of
5
rating by Randal Smith
"Jason was very helpful getting me in touch with Lacey to save $$$ on my auto insurance"
We responded:
"Thank you for your kind words! We're glad Jason could connect you with Lacey and help you save on your auto insurance. If you need anything else, feel free to reach out!"
Erica Silcox
January 6, 2026
5
out of
5
rating by Erica Silcox
"Scott and his entire staff are absolutely amazing and they have always been so good to me! I have been insured with this agency for over 5 years and Mallory Hale has always taken such good care of me especially today when I needed her help with some new vehicle coverage! She is very reliable and will go above and beyond for all your insurance needs!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Mallory and the entire team have consistently provided you with excellent service over the past 5 years. It's great to know we were able to assist you with your new vehicle coverage and that you feel well taken care of. We truly appreciate your loyalty and kind words! If you ever need anything else, we're here to help."
Reagan Richardson
December 31, 2025
5
out of
5
rating by Reagan Richardson
"Autumm was very sweet and helpful with getting my car insurance set up."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jason Carrasco
December 30, 2025
5
out of
5
rating by Jason Carrasco
"Great customer service, and also responds very quickly to answer questions. Very happy with the quote we received !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
James Bell
December 17, 2025
5
out of
5
rating by James Bell
"Helpful and knowledgeable about the business opportunities."
We responded:
"James, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
Linda-Brooke Thompson
December 4, 2025
5
out of
5
rating by Linda-Brooke Thompson
"A.J. Helped me sign up for a new auto insurance policy today and saved me a significant amount of money! He was very friendly and personable and took the time to break down the policy coverage to me. I was hesitant to embark on the journey of finding new insurance b/c I thought it would be difficult and time consuming, but it wasn't at all! I filled out my information on Ever Quote and quickly recd a call from A.J. He took the time to ensure me/prove he was a legit state farm agent and got me signed up with the best, most affordable policy for me. Great coverage, affordable, and friendly, responsive agents. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Colby Corley
November 19, 2025
5
out of
5
rating by Colby Corley
"Autumn did a phenomenal job going over all of my options and being knowledgeable about them. It was a great experience."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jan Grant
November 14, 2025
5
out of
5
rating by Jan Grant
"I'm new to the Scott Cantrell Statefarm family as my previous agent retired. Let me tell you, Mallory has been nothing short of courteous, detailed, warm, and inviting! Her gentle nature reassured me that my family was placed with our new home with this Agency! Top notch customer service Mallory! I appreciate you! First impressions are lasting impressions and I'm feeling thankful and blessed!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
KPT Jones
November 13, 2025
5
out of
5
rating by KPT Jones
"they helped me save $60/month on my auto and renters insurance! they truly are for the people, couldn’t recommend them enough!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
KickinWing
October 24, 2025
5
out of
5
rating by KickinWing
"Professional and accommodating to my needs as a customer. Would recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Julie Breland
October 23, 2025
5
out of
5
rating by Julie Breland
"Autumn is so helpful, she took a lot of time to explain and answer all of my questions. She is very knowledgeable and patient!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kelly Tumlin
October 17, 2025
5
out of
5
rating by Kelly Tumlin
"Mallory helped us with life insurance today and she was just wonderful. She stayed on phone with us till we got it all handled and answered all our questions. She had the best personality and so sweet. We love state farm. We have used them for over 30 years."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mike Byram
October 7, 2025
5
out of
5
rating by Mike Byram
"Very nice people"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Katelyn Stegall
October 3, 2025
5
out of
5
rating by Katelyn Stegall
"Mallory is amazing! She helped me so much and is the sweetest!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Rafiq I
October 2, 2025
5
out of
5
rating by Rafiq I
"Mallory is great to work with. She provided good insight for my insurance quote and decision to proceed with State Farm"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Anetra Shonta'
October 2, 2025
5
out of
5
rating by Anetra Shonta'
"Autumn is soooo great. She’s very informative, helps with things I may not understand & LISTENS to any needs or questions I may have! She’s the best ! 😌"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Maria Gamez
September 26, 2025
5
out of
5
rating by Maria Gamez
"Autumn did such an amazing job helping me set up Whole life insurance for myself. She was super helpful and very knowledgeable and just in all super amazing!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Rosemary Chatham
September 26, 2025
5
out of
5
rating by Rosemary Chatham
"Excellent service. Polite, friendly and very informative."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
jt nguyen
August 28, 2025
5
out of
5
rating by jt nguyen
"Cassie took care of me and got my auto policy started within 2 days of contacting me! Their rates blew everyone else’s out of the water for a new car and a driver with one accident on record! No one else even came close and Cassie was so enjoyable to speak with and do business with! Couldn’t recommend her more!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kim Shirley
August 28, 2025
5
out of
5
rating by Kim Shirley
"I give Mallory 5 stars. She was wonderful to work with for my dad's insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"